Use CareStitch’s care coordination platform to simplify scheduling, improve communication, and increase your team’s efficiency.
Use CareStitch’s care coordination platform to simplify scheduling, improve communication, and increase your team’s efficiency.
Using data-driven insights, our software gives your schedulers and mobile workforce the information they need to make better decisions. Align your workforce with your agency’s goals: keep costs down, simplify decision making, and reduce mistakes.
Give your workforce the right tools to help you save time and money
Reduce the tedious work that takes 80% of your time and focus on the 20% that improves your relationships with your mobile workforce. Leave the boring stuff to the computers.
Reduce the tedious work that takes 80% of your time and focus on the 20% that improves your relationships with your mobile workforce. Leave the boring stuff to the computers.
Use HIPAA-compliant, patient-centric chat to have intelligent conversations
The entire team on channels automatically created for each patient with well-organized information directly in front of you? It isn’t just a dream. CareStitch allows your team to coordinate easily without all the back and forth between systems.
With CareStitch, you can be confident in your agency’s compliance.
MAPS is a revolutionary map-based scheduling visualization tool giving real-time visibility into clinician & patient distribution on a map.
This feature set makes it easier than ever to optimize resource utilization, reduce travel and maximize efficiency.
Utilize secure, HIPAA compliant chat channels to discuss patient information and coordinate care with your mobile workforce.
Analyze resource utilization within and across different disciplines and improve your resource management to minimize overtime risk.
Fill out request information. A time and location based algorithm automatically matches the right clinician and then the patient fulfillment request is securely transmitted.
CareStitch makes it easy to manage who works in which region. Set up a region, define which zip codes that region covers, and assign clinicians to that region.
Have full awareness of what’s going on with all outstanding case requests. An alert is shown when an action is needed.
The system will automatically filter to the right clinicians that meet the criteria you set. Clinicians are organized into different priority groups and requests are sent out to them based on the scheduled times your organization sets.
Productivity
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A successful home healthcare & hospice agency considers a variety of problem sets that contribute to their ability to excel. How efficient is the process concerning schedulers? Is your scheduling operation manual or are there aspects that are automated?
Your scheduler is an integral employee with crucial responsibilities tied to the success of your agency. How they manage cases and clinicians effectively is determined by how well tuned your operations are. For a home healthcare agency’s longevity and growth, the scheduling system is one of the first areas that must be given attention as, from time to time, the system can run into bottlenecks. Many agencies manage their scheduling duties entirely on manual processes like hard inputs in a spreadsheet. This can be prone to human error as well as visibility issues around a clinicians’ workload when dispatching cases through the usual channels of emails, texts and phone calls. But, one thing is certain in scheduling, the fewer errors an agency can make and more efficient they are, the better their chances are for high growth and long term success.
Imagine the chaos and stress-inducing visual of several spreadsheets in your dashboard that require updating every day in order to successfully perform your job.
A detail oriented scheduler must carefully balance one sheet that tracks potential start of care (SOC) visits awaiting authorizations with another sheet that tracks SOC visits that are already approved and require attention. Even worse, a third spreadsheet of clinician availability is introduced once an SOC is ready to be assigned, and potentially a fourth spreadsheet of clinician region assignment. Having a close intimate relationship with these workbooks are essential to make sure patients don’t go missing as lost visits equal lost income.
So the question is, can an agency scale quickly with such a heavy reliance on manual processes?
One thing to consider is where in your organization can you optimize, especially with regards to keeping operations running smoothly. Streamlining means taking rote, manual efforts and sequencing them potentially through a platform that automates the calculations for you (staff + utilization + region + client needs + discipline) and helps you arrive at the best possible conclusion.
There are several moving parts within the scheduling department which makes it difficult to scale without some automated system in place. Ask yourself, as an operator or owner of a home healthcare agency, do your schedulers have the tools to keep pace with an ever-increasing workload? Do they have the resources to dispatch each new case with the right clinician on top of all their routine duties.
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